Extended Stay America Suites - Knoxville - West Hills

Very friendly staff and they are very accommodating. The younge r girl working needs more customer service training.

The Staff is awesome very friendly. Place is clean. Everything is in working condition. Close by the Mall. I love it here. My third time coming back here. I highly recommend staying here.

We had an awesome time, and even with the little mix up with booking, Larry went out of his way to make sure he did'nt leave until we were taking care of. Even with his own car trouble he was so determined to make sure we were ok, you need more workers like him and Patricia, Tommy thank you all for being so kind, we'll be staying again soon.

The room was spacious , clean , and had everything I needed . Bed was comfortable and the pillows were amazing .

Cookware on request and kitchen. Light continental breakfast. On site laundromat.